Honorhealth Scottsdale Osborn Medical Center Ratings

7400 East Osborn Road
Scottsdale, AZ 85251
Phone: (480) 882-4004

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Honorhealth Scottsdale Osborn Medical Center save lives? 4% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Honorhealth Scottsdale Osborn Medical CenterNational Average
Heart Attack14.1%12.6%
Stroke15.7%13.9%
Heart Failure11.4%11.8%
Pneumonia17.8%18.2%



Infectious Disease at Honorhealth Scottsdale Osborn Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
10
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
5



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 25m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Honorhealth Scottsdale Osborn Medical Center Stories



Jun 25, 2022, 2:05 AM
Scottsdale Healthcare-Osborn Medical Center: "Waited 7hrs in the waiting room. And my husband has COVID just spreading his germs to everyone. Rude staff and unclean faciloty." - Leslie

May 12, 2022, 10:29 AM
Scottsdale Healthcare-Osborn Medical Center: "I've been here since 4:30 this morning and is now 7:30 and I haven't seen doctors that's a 3-hour wait" - Rebecca

Jan 25, 2022, 2:41 PM
Scottsdale Healthcare-Osborn Medical Center: "Sent to this ER by my primary physician for possible diverticulitis or periotonitis. He sent a letter with me outlining his concerns but no one here is even interested. Triaged 2 1/2 hours ago and still waiting to go back to see a doctor. No one has any idea of how much longer it will be I am feeling like I need to go somewhere else! " - Theresa

Jan 25, 2022, 2:41 PM
Scottsdale Healthcare-Osborn Medical Center: "Sent to this ER by my primary physician for possible diverticulitis or periotonitis. He sent a letter with me outlining his concerns but no one here is even interested. Triaged 2 1/2 hours ago and still waiting to go back to see a doctor. No one has any idea of how much longer it will be I am feeling like I need to go somewhere else! " - Theresa

Oct 18, 2021, 10:39 PM
Scottsdale Healthcare-Osborn Medical Center: "Phoenix Hospital's Suck! Don't ever go on a full moon, ever nut in the State is there!

Not enough hospital's for the size of the population."
- Troy


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