Banner Boswell Medical Center Ratings
10401 West Thunderbird Boulevard
Sun City, AZ 85351
Phone: (623) 832-4000
Sun City, AZ 85351
Phone: (623) 832-4000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Banner Boswell Medical Center save lives? 2% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Banner Boswell Medical Center | National Average | |
|---|---|---|
| Heart Attack | 13.5% | 12.6% |
| Stroke | 14.4% | 13.9% |
| Heart Failure | 12.9% | 11.8% |
| Pneumonia | 16.6% | 18.2% |
Infectious Disease at Banner Boswell Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 48 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 12 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 4h 1mSerious cases where patients are admitted wait 2 hour and 11 minutes delay before admission to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
No consistently positive ratingsNegative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Doctors often fail to communicate with patients
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
- Rooms were often noisy at night
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Banner Boswell Medical Center Stories
Jan 06, 2025, 5:07 PM
Banner Boswell Medical Center: "My son was an inpatient at Banner Boswell hospital and had a surgical procedure. The care was some of the worst I have seen at a hospital. Nurses are poorly trained and don’t seem to care about the patients. They do not review charts to understand what is going on with the patients. Response to patient needs is horrible—and that is putting it mildly. Communication is inadequate between Drs and nurses and other departments. The rooms are dirty and staffing for environmental services is too low and they can not keep up with work load. It is no wonder the United States health care has dropped so drastically —-behind many other countries. Poorly trained Drs and staff is an embarrassment. Banner Boswell is one of the worst I have seen. " - Judy
Apr 17, 2023, 11:34 PM
Banner Boswell Medical Center: "Been here 5 hours and still waiting. Had surgery one week ago and having complications and asked after 4 hours if I could lie down in the bed that is located by the door because I could not sit up any longer and was told no it is for incoming patients …isn’t that what I am? I will never come back here and not sure how much longer I can take this. " - JRC
Jul 17, 2022, 6:35 PM
Banner Boswell Medical Center: "All I'm going to say is my visit was horrible. Of course you are there looking for help. My systems were classic COVID, but I didn't know at that time. After 10hrs,I was given morphine and was released. I asked what is causing my symptoms. No answers.... Horrible experience. Purchased test kit and I tested positive....I guess I should have Googled symptoms..." - Lynn
