Abrazo Arrowhead Hospital Ratings

18701 North 67th Avenue
Glendale, AZ 85308
Phone: (623) 561-1000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Abrazo Arrowhead Hospital save lives? 2% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Abrazo Arrowhead HospitalNational Average
Heart Attack13.1%12.6%
Stroke13.4%13.9%
Heart Failure11.3%11.8%
Pneumonia17.8%18.2%



Infectious Disease at Abrazo Arrowhead Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
13
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
1



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 35m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Doctors often fail to communicate with patients
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Abrazo Arrowhead Hospital Stories



Dec 09, 2021, 1:26 AM
Arrowhead Hospital: "The person ( young lady) at the ER desk was very condescending.
Not sure if she’s a racist but sure do sound like one.
"
- Shanta

Dec 09, 2021, 1:25 AM
Arrowhead Hospital: "The person ( young lady) at the ER desk was very condescending.
Not sure if she’s a racist but sure do sound like one.
"
- Shanta


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