Westside Regional Medical Center Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Quality of Care - Mortality Rate

How well does Westside Regional Medical Center save lives? 10% worse than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate
Heart Attack	15%
Heart Failure	13%
Pneumonia	15%

Infectious Disease at Westside Regional Medical Center

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations¹ for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year2	36
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3	8

Emergency Room Wait Time Ratings

Time until initial exam: 0h 13m

Non-critical cases where patient is discharged have total visit time of 2 hour and 4 minutes

Serious cases where patients are admitted have 2 hour and 49 minutes to be admitted, then an additional 1 hour and 1 minutes delay before leaving to their room.

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: BELOW AVERAGE

59% of patients rate the hospital excellent



Footnotes:
¹Questionable efficacy of flu vaccination
²C Diff Mortality Rate
³MRSA Mortality Rate

Westside Regional Medical Center Stories

Share your experience

Aug 11, 2022, 3:35 AM
Westside Regional Medical Center: "My wife was bought to emergency around 8:00p.m. It took a while for services to take place. It is now 3:00a.m. It is extremely difficult to sit and watch people who came in after my wife receive service and leave. Especially when you’ve already spoken with the doctor and the decision is admit. There should be better communication between staff and patient. Someone should be able to provide those waiting with a status of where they are in the process. It is understandable that things maybe busy, however, if the communication were better it would make a difference. It is very disheartening when the staff you have spoken with can look you in your eye and not say anything to you further. This can be better. There was more than enough staff available from the arrival time until now. It’s almost 4:00 am. This shouldn’t be. Not that this will matter, but thank you for allowing the opportunity to voice the experience." - Meredith

Oct 07, 2021, 9:44 AM
Westside Regional Medical Center: "My daughter has been there twice in the last 3 years and both times they have failed. She was there on Monday and they did not accurately diagnose her. She had to go to emergency this morning who prescribed her antibiotics. Worst Hospital ever!" - Karen

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