Virtua Our Lady Of Lourdes Hospital Ratings

1600 Haddon Avenue
Camden, NJ 08103
Phone: (856) 886-5373

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Virtua Our Lady Of Lourdes Hospital save lives? 6% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Virtua Our Lady Of Lourdes HospitalNational Average
Heart Attack13.7%12.6%
Stroke16.9%13.9%
Heart Failure11.3%11.8%
Pneumonia18.5%18.2%



Infectious Disease at Virtua Our Lady Of Lourdes Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
10
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
1



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 46m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Virtua Our Lady Of Lourdes Hospital Stories



Dec 06, 2015, 4:40 PM
Our Lady Of Lourdes Medical Center: "My mother was admitted here with pneumonia. THough out her hospital stay she kept telling me how mean and horrible the staff were being to her. (I'm her daughter) I even witnessed it myself. They told me she was doing better and was going to be released early.. although mom was telling me she could hardly breathe but no one was doing anything.
Unfortunatelymy mother passed away 2 days later. WORST HOSPITAL EVER!!
I even went here numerous times (coming from Collingswood) to the emergency room and was treated horribly. Don't risk your life here. "
- D


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