University Medical Center Ratings
1800 W Charleston Blvd
Las Vegas, NV 89102
Phone: (702) 383-2000
Las Vegas, NV 89102
Phone: (702) 383-2000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does University Medical Center save lives? 8% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at University Medical Center | National Average | |
|---|---|---|
| Heart Attack | 12.7% | 12.6% |
| Stroke | 13.1% | 13.9% |
| Heart Failure | 10.2% | 11.8% |
| Pneumonia | 16.5% | 18.2% |
Infectious Disease at University Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 54 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 16 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 39mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
No consistently positive ratingsNegative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Doctors often fail to communicate with patients
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
- Rooms were often noisy at night
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
University Medical Center Stories
Dec 12, 2023, 5:50 AM
Umc Of Southern Nevada: "I was there for 12 for them to tell me to take Tylenol. Didn't offer me Tylenol while I was there in pain didn't offer food, a drink, or even a blanket. The staff is rude and has no sympathy " - Leila
Jun 03, 2021, 7:50 PM
Umc Of Southern Nevada: "Came in at noon had blood work done chest x-ray,that was at noon 5:00p.m. now and still have not seen a doctor. Never going to this UR again !!!" - John
Apr 30, 2021, 6:55 PM
Umc Of Southern Nevada: "UMC emergency. My husband has been there since 7 am. No doctors, no nurses and they won't let me in to see him. So I wonder what they are doing???? Taking care of the homeless and illegals? Tax paying and health insurance papers get the shaft and staff is very RUDE. " - Murlayne
May 23, 2017, 12:58 PM
Umc Of Southern Nevada: "well if i were you guys i watch kill my mom at SUMMERLIN HOPSITAL--atleast UMC is a trauma center -and teaching hospital so you might be better off there. please spear yourself and loved ones stay away from summerlin hospital and its doctors they dont care if you live or die-left my mom and bed pan for more than 2hhrs before she died-which they couldnt figure out and refuse to get help from UCLA where my mom originally was going. she was sick and we could go there. please stay away from summerlin-just cause they are in summerlin doesnt mean you will get better help- stay with UMC-trust me even though you dont me--stay away from summerlin-death trap-uncaring staff doctors and nurses. nicest people there were housekeeping" - nichole
