Tufts Medical Center Ratings

800 Washington Street
Boston, MA 02111
Phone: (617) 636-5000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Tufts Medical Center save lives? 11% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Tufts Medical CenterNational Average
Heart Attack13.2%12.6%
Stroke13.3%13.9%
Heart Failure10.1%11.8%
Pneumonia14.5%18.2%



Infectious Disease at Tufts Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
54
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
6



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 32m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: VERY GOOD

Positive Patient Ratings

Some patients praise:
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Tufts Medical Center Stories



Dec 07, 2021, 5:23 PM
Tufts Medical Center: "I finally had to walk out the wait was so bad. It is currently not 3:26 min. It is much worse. " - Matt

Aug 22, 2021, 5:22 AM
Tufts Medical Center: "I’ve been here since 3 o’clock and I have not been seen or nothing and I asked about the wait time and then on me" - Micuel

Aug 22, 2021, 5:15 AM
Tufts Medical Center: "I’ve been here since 3 o’clock and I have not been seen or nothing and I asked about the wait time and then on me" - Micuel


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