Trinity Health Oakland Hospital Ratings

44405 Woodward Ave
Pontiac, MI 48341
Phone: (248) 858-3000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Trinity Health Oakland Hospital save lives? 2% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Trinity Health Oakland HospitalNational Average
Heart Attack13.2%12.6%
Stroke14%13.9%
Heart Failure11.8%11.8%
Pneumonia18.4%18.2%



Infectious Disease at Trinity Health Oakland Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
45
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
2



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 11m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Doctors often fail to communicate with patients
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Trinity Health Oakland Hospital Stories



May 14, 2025, 7:50 PM
Trinity Health Oakland Hospital: "If you go to the ER room expect to wait +5 hours then get a nice $20,000 bill for a common procedure.

Awful hospital. "
- Jane

Jan 20, 2024, 2:42 PM
St Joseph Mercy Oakland: "i spent 10 hours waiting there for chest pains and breathing issues " - Tina

Mar 09, 2019, 2:05 PM
St Joseph Mercy Oakland: "The respiratory Department is one of the worst I have ever had take care of me. I contacted the manager( paul ) to address my concerns, He was one of the rudest, demoralizing, people I have ever spoke to. He had no regards for how his patients or staff feel. " - jennifer


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