Trinitas Regional Medical Center Ratings
225 Williamson Street
Elizabeth, NJ 07207
Phone: (908) 994-5000
Elizabeth, NJ 07207
Phone: (908) 994-5000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Trinitas Regional Medical Center save lives? 14% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Trinitas Regional Medical Center | National Average | |
|---|---|---|
| Heart Attack | 13.5% | 12.6% |
| Stroke | 14.2% | 13.9% |
| Heart Failure | 16.4% | 11.8% |
| Pneumonia | 21.3% | 18.2% |
Infectious Disease at Trinitas Regional Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 14 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 2 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 28mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: BELOW AVERAGE
Positive Patient Ratings
No consistently positive ratingsNegative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Doctors often fail to communicate with patients
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
- Rooms were often noisy at night
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Trinitas Regional Medical Center Stories
Jan 11, 2026, 7:04 PM
Jersey City Medical Center: "My experience at Jersey City Medical Center (part of RWJBarnabas Health) raises serious concerns about patient treatment and billing practices.
I presented to the ER on July 21–22, 2025 with a stable neck lesion. After labs and imaging, I repeatedly asked to be discharged. Instead, I was told I had to stay overnight because ENT surgery was supposedly planned for the next morning. When I questioned this, I was told I could not leave and that "police officer at the door won't let me out".
Despite being kept overnight, I received no active care. From roughly 7:00 PM to 6:00 AM, I was left unattended in an ER bay — no bed, no blanket, no food or water, and no documented monitoring. The next morning, the ENT stated surgery would be scheduled over a month later, confirming there was no emergency and no medical reason for the overnight “observation.”
Nevertheless, JCMC billed high-acuity ER and hospital observation charges for this stay. Later, an ENT follow-up visit billed a diagnostic nasal endoscopy that was never performed; that charge was removed only after I challenged the documentation in writing.
I submitted detailed complaints to JCMC Patient Advocacy and Billing in August 2025, including a code-by-code dispute. In September, JCMC responded with a generic letter stating that all services were appropriate and closed the case without addressing the lack of care or contradictory medical evidence. Since then, leadership has stated they are “reviewing” disputed CPT codes for weeks, while billing timelines continue to run.
Subsequent MRI imaging and independent ENT opinions confirmed there was no abscess or emergent condition.
Patients deserve transparency, consent, and care — not coercion, inflated billing, and prolonged delays. I strongly encourage anyone treated here to carefully review observation status, documentation, and charges, and to advocate for themselves." - Irina
Dec 03, 2025, 6:19 PM
Cooper University Hospital: "Went for gall bladder pain. Put in hallway for 3 days. 15 to 20 hour wait between catscan mri and scope. Still in hallway after 3 days" - Mark
Nov 02, 2025, 4:23 PM
Jefferson Stratford Hospital: "I have sat in pain and with diarrhea due to colitis and had people who came in after me taken care of. This hospital was my favorite until today. Poor service!!!!!!" - Karen
Nov 02, 2025, 1:33 PM
Jefferson Stratford Hospital: "I have sat in pain and with diarrhea due to colitis and had people who came in after me taken care of. This hospital was my favorite until today. Poor service!!!!!!" - Karen
Oct 09, 2025, 4:28 PM
Jefferson Stratford Hospital: "Y does it take so long to see a doctor?" - Lucille
