Tennova Healthcare-Clarksville Ratings

651 Dunlop Lane
Clarksville, TN 37040
Phone: (931) 502-1000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Tennova Healthcare-Clarksville save lives? 12% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Tennova Healthcare-ClarksvilleNational Average
Heart Attack14.6%12.6%
Stroke17.1%13.9%
Heart Failure11.9%11.8%
Pneumonia20.3%18.2%



Infectious Disease at Tennova Healthcare-Clarksville

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
11
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
3



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 39m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: BELOW AVERAGE

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Doctors often fail to communicate with patients
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Tennova Healthcare-Clarksville Stories



Jun 26, 2017, 10:29 PM
Gateway Medical Center: "Not only is the service bad it is insanely over priced!!
Over $4000 for a ct scan?
Then a bill from a radiologist
Then a bill from a crap Doctor who spent may be ten minutes with me only to tell me what I already knew, then has the nerve to charge me almost $1600 bucks!

I'm going to fight these crazy bills!

This hospital is the very reason the health care in the United States is so messed up!!

Take the drive to Skyline in Nashville"
- Jeff

Jun 17, 2016, 1:29 AM
Gateway Medical Center: "This emergency room is the worst I have ever seen. The staff could not care less about helping you. My wife has been sitting here in terrible pain and throwing up for 3 hours. I've been sitting here watching the lady at the check-in desk. She treats everyone like they are stupid and like they are a huge bother to her. It's almost unbelievable how this place is managed. You would be better off driving all the way to a Nashville ER. I never write reviews but this place really sucks. DO NOT GO TO GATEWAY HOSPITAL. " - Chad


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