Sutter Roseville Medical Center Ratings

One Medical Plaza
Roseville, CA 95661
Phone: (916) 781-1000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Sutter Roseville Medical Center save lives? 1% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Sutter Roseville Medical CenterNational Average
Heart Attack12.1%12.6%
Stroke13.4%13.9%
Heart Failure13.6%11.8%
Pneumonia18%18.2%



Infectious Disease at Sutter Roseville Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
16
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
5



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 43m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Sutter Roseville Medical Center Stories



Nov 15, 2016, 2:32 AM
Sutter Roseville Medical Center: "ER was terrible. Waited 1 hr to register and co-pay. Then sat in the lobby almost 5 hrs before they admitted me. Then sat in the ER room for 1.5 hr before CT scan. The only reason I finally got the scan, which I told them I needed, was because another trauma was gonna be there in a few minutes and they needed my room. Anyway it turns out I was in more danger than the Trauma. I finally got blood pressure cuff on, monitors measuring my heart rate was on, and a nurse finally come in & ask if I want anything such as pain. Radiologist insisted on more test and other doc's immediately rushed me into surgery within minutes of their findings. I wondered why I was ignore the entire time with PPO insurance. " - An


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