Summa Health System Ratings
525 East Market Street
Akron, OH 44309
Phone: (330) 375-3000
Akron, OH 44309
Phone: (330) 375-3000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Summa Health System save lives? 2% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Summa Health System | National Average | |
|---|---|---|
| Heart Attack | 12.1% | 12.6% |
| Stroke | 15.3% | 13.9% |
| Heart Failure | 12.9% | 11.8% |
| Pneumonia | 17.1% | 18.2% |
Infectious Disease at Summa Health System
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 34 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 16 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 36mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Summa Health System Stories
Jun 28, 2024, 12:43 AM
Summa Health Systems Hospitals: "Had my daughter who is nonverbal and bedridden with dementia taken to Summa ER and they would not let me go back with her until a nice man at ER desk said come on I will take you to her. I am her only voice. Very unpleasant ER room. Not many choices in Akron for hospitals. Need to be rules for these types of patients. Lab girl stuck her several times, blood on sheets because I was not in there to help her and tell her to use a butterfly. Long night. Please change your policies!!!" - Erline
Oct 30, 2018, 7:04 AM
Summa Health Systems Hospitals: "Summa Hospital has had one of the worst sanitary records on the planet.
As a patient, I developed a staph infection.
My son, was in a room where the patient next to him who was mentally ill, peed on the floor and threw his diaper across the room. Summa didn't clean it up until I complained.
My brother was admitted for major surgery ins 2017 and I walked into his private room only to step over blood, syringes and dirty needles on his table, and feces on the floor.
This hospital is disgusting." - Victoria
