Suburban Hospital Ratings

8600 Old Georgetown Road
Bethesda, MD 20814
Phone: (301) 896-2576

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Suburban Hospital save lives? 5% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Suburban HospitalNational Average
Heart Attack10.8%12.6%
Stroke14%13.9%
Heart Failure11.8%11.8%
Pneumonia17.4%18.2%



Infectious Disease at Suburban Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
27
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
6



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 50m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: VERY GOOD

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Suburban Hospital Stories



Apr 20, 2022, 2:11 PM
Suburban Hospital: "I am a retired RN, BSN and have never received such poor care in my life. I am shocked!
I was treated so poorly by each and every physician that I was compelled to leave this review. My husband was also treated with disdain and dismissed outright and told to wait outside even though I was having a great deal of difficulty giving pertinent information due to difficulty breathing.
I was dismissed as having “ simple asthma” prior to sputum cultures returning, which upon receipt showed pneumonia with MRSA.
It goes without saying I will never, ever seek treatment again at Suburban hospital and I have a big mouth so I will continue telling everyone I know not to so the this awful institution.
"
- Fraoch

Apr 20, 2022, 1:56 PM
Suburban Hospital: "I am a retired RN, BSN and have never received such poor care in my life. I am shocked!
I was treated so poorly by each and every physician that I was compelled to leave this review. My husband was also treated with disdain and dismissed outright and told to wait outside even though I was having a great deal of difficulty giving pertinent information due to difficulty breathing.
I was dismissed as having “ simple asthma” prior to sputum cultures returning, which upon receipt showed pneumonia with MRSA.
It goes without saying I will never, ever seek treatment again at Suburban hospital and I have a big mouth so I will continue telling everyone I know not to so the this awful institution.
"
- Fraoch


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