Strong Memorial Hospital Ratings

601 Elmwood Ave
Rochester, NY 14642
Phone: (585) 275-2121

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Strong Memorial Hospital save lives? 2% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Strong Memorial Hospital	National Average
Heart Attack	12.8%	12.6%
Stroke	12.6%	13.9%
Heart Failure	11.8%	11.8%
Pneumonia	18.3%	18.2%

Infectious Disease at Strong Memorial Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	48
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	16

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 18m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Doctors usually communicate well with patients

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Patients often don't receive help when they request it
Facilities are sometimes dirty
Rooms were often noisy at night

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Strong Memorial Hospital Stories

Jul 29, 2024, 8:04 PM
Strong Memorial Hospital: "Nurse Rachel D very condescending. I waited 5 hours (possible stroke). I inquired about wait time and she irritated me so much I left ER. I had every intention of waiting but she, along with another nurse, was so rude I just left. " - susan

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