Steward Palmetto General Hospital Ratings

2001 W 68th St
Hialeah, FL 33016
Phone: (305) 823-5000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Steward Palmetto General Hospital save lives? 1% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Steward Palmetto General HospitalNational Average
Heart Attack14.5%12.6%
Stroke13.4%13.9%
Heart Failure12.9%11.8%
Pneumonia16.3%18.2%



Infectious Disease at Steward Palmetto General Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
9
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
3



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 31m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: BELOW AVERAGE

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Doctors often fail to communicate with patients
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Steward Palmetto General Hospital Stories



Nov 09, 2022, 4:21 PM
Palmetto General Hospital: "My experience was horrible horrible, never ever again I will go to this hospital. I went there with a pain in my back, not sure what it was, they gave me a "room" being there for 8 hours and no one gave me medications for my pain, a paramedic came and got my blood test after 3 hours. My nurse was a mess, I asked for water, never came with water for me, I asked for medication, never gave me anything for the pain, I asked 5 times for him to take the needle out from my vain because my arm was hurting, and he never pay attention to me, at the point that I had to take the needle out of my vain by myself. I am a nurse at a private clinic and I never treat my patients like this. Sincerely I will never go again to this hospital. Finally after 8 hours I decided to leave the hospital because the pain got better after so much hours there without any medication, so I took the needle out of the vein and got my stuff and go. The nurse saw me and didn't told me a single word. I have no words to explain how bad my experience was at this place. " - Claudia


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