St Francis Hospital Ratings

7th And Clayton Sts
Wilmington, DE 19805
Phone: (302) 421-4100

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does St Francis Hospital save lives? 5% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at St Francis HospitalNational Average
Heart Attack13.1%12.6%
Stroke13.3%13.9%
Heart Failure10.4%11.8%
Pneumonia17.1%18.2%



Infectious Disease at St Francis Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
3
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
0



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 16m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Doctors often fail to communicate with patients
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



St Francis Hospital Stories



May 24, 2022, 5:08 PM
St Francis Hospital: "Wound care sent my sister to St Francis emergency room at 2pm and we have been in waiting room. ever since. It is now 5:05pm. This used to be a great hospital until Christiana hospital took it over! If I'm not waited on by 5:30pm, I'm going home!" - Margie


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