Ssm St Joseph Hospital West Ratings

100 Medical Plaza
Lake Saint Louis, MO 63367
Phone: (636) 625-5200

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Ssm St Joseph Hospital West save lives? 2% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Ssm St Joseph Hospital WestNational Average
Heart Attack13%12.6%
Stroke12.5%13.9%
Heart Failure11.1%11.8%
Pneumonia18.9%18.2%



Infectious Disease at Ssm St Joseph Hospital West

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
9
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
1



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 51m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Ssm St Joseph Hospital West Stories



Jun 12, 2023, 3:17 PM
Ssm St Joseph Hospital West: "I waited at SSM late St Louis in the emergency room for about 6 hours and I had a hemorrhaging stomach And finally got into a room and got admitted. And I had just had hamstring reattachment surgery a week and a half previous so it was like torture. The triage system did not seem very effective in people with a lot lesser things that got there after me were in a room in the back and gone before I got back there.

"
- DONNA


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