Saint Luke's South Hospital Ratings
12300 Metcalf Avenue
Overland Park, KS 66213
Phone: (913) 317-3303
Overland Park, KS 66213
Phone: (913) 317-3303
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Saint Luke's South Hospital save lives? 17% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Saint Luke's South Hospital | National Average | |
|---|---|---|
| Heart Attack | 12% | 12.6% |
| Stroke | 11% | 13.9% |
| Heart Failure | 10.2% | 11.8% |
| Pneumonia | 15.1% | 18.2% |
Infectious Disease at Saint Luke's South Hospital
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 2 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 1 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 1h 32mSerious cases where patients are admitted wait 1 hour and 55 minutes delay before admission to their room.
Patient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: VERY GOOD
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Saint Luke's South Hospital Stories
Feb 16, 2023, 4:41 PM
Saint Luke's South Hospital: "Been sitting er waiting room for 3 hours. This is pathetic." - Chad
Mar 14, 2022, 5:24 PM
Saint Luke's South Hospital: "3 hours in an ER is unacceptable only 1 person has gone back since we got here. This is ridiculous!! I’ve seen 2 people leave to go to other hospitals what is going on with St. Luke’s. " - William
Mar 14, 2022, 3:54 PM
Saint Luke's South Hospital: "3 hours in an ER is unacceptable only 1 person has gone back since we got here. This is ridiculous!! I’ve seen 2 people leave to go to other hospitals what is going on with St. Luke’s. " - William
Mar 14, 2022, 3:23 PM
Saint Luke's South Hospital: "3 hours in an ER is unacceptable only 1 person has gone back since we got here. This is ridiculous!! I’ve seen 2 people leave to go to other hospitals what is going on with St. Luke’s. " - William
Jul 16, 2020, 8:15 PM
Saint Luke's South Hospital: "2015 ICU experience
never again will I recommend at Luke's south in overland park Kansas " - G
Dec 25, 2017, 3:06 PM
Saint Luke's South Hospital: "RN gave me the impression I was wasting his time by being there with my cough and high fever. He obviously doesn't like treating fat older people and started the IV where it would be the most painful doing a terrible taping job. No communication as to vitals or medical triage. Just put the gown on and doc will be in soon. Coldest care ever. I have 20 years ER experience and observing these people was very sad to watch. The ER doc eventually became more involved. The X-ray tech was excellent." - Pat
