Rockford Center Ratings

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Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

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Infectious Disease at Rockford Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 0h 0m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: POOR



Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Rockford Center Stories

Share your experience

May 07, 2025, 8:00 PM
Christiana Hospital: "The listed wait time is a lie. Been waiting on ER waiting room for 7.5 HOURS and may not be seen for awhile still. This is so sad" - MICHELLE

Sep 11, 2024, 9:52 PM
: "UPDATE: I was finally able to call the ER from the ER waiting room because a charge nurse wouldn't or couldn't come out to the waiting room after I was told she would be out in 5 min. Never happened. So I called, spoke to charge nurse who tells me there is one perolson in front of my step-dad and this was at 8pm. Needless to say, the finally called him to the backbat 9:15pm. From 2:30pm to 9:15pm and he's just getting to the back which means, he won't be getting discharged any time soon.

Like the hotels have no vacancy, this hospital too should advertise. And come up with a plan or procedure that if the waiting is more than 3 or 4hrs, then should reroute people to other hospitals and get the EMTs and Paramedica onboard to do the same. " - Tisha

Sep 11, 2024, 6:44 PM
: "Bayhealth-Kent ER, IS THE WORST!! ADMINISTRATION REALLY NEEDS TO BE REVIEWED, POSITIONS RECLASSIFIED AND EVERYTHING ELSE! My 94 y/o step-dad was brought into thw ER by EMS for a serious fall, confusion and dis-oriented. He layed on a stretcher in the hallway the EMS doors for over 6 hours. It was cold on him, they never offered ANYTHING!!! NO blanket, no tissues, nothing. I asked for those things. Then a DTCC student came to get urine while he is in the hallway. I dared her to even try it because by the time I got done suing the hell out of them, I'd be owning the damn place. I explained to her that it is a privacy and dignity issue. He complained of being hungry even after his vitals, X-rays and bloodwork was completed. When asked about an EKG- the night shift refused saying they only do EKGs if the patient is being admitted!! So I'm like who makes that call? Long story short, the day shift crew came on (not to mention that he got admitted), and said they would like to do an EKG because they think it is something more going on. Sure enough, they saw he had a Pseudo Tumor.

Now we are here again today and have been waiting 3 hrs. They are doing vitals in the waiting room of the ER entrance and I'm just waiting for a Hipaa violation to happen!
If your hospital is full, try to redirect people and notify EMS to reroute if needed.

I'm over this place!" - TishaWoodard

Mar 06, 2024, 5:56 PM
: "It is a joke. My SO waited 15 hours before he left. Now new day and by DR orders is back again for 102.6 fever and 130 + heartrate" - Tami

Jan 07, 2024, 5:31 PM
Christiana Care Health Services.: "These stats can not be correct. I gaurentee Christiana Care is fudging their numbers by doing the "assessment" upon arrival, than sending you back to the waiting room for hours. I was sent to the ER by mt primary care physician because she was certain I was having appendicitis. I artived atvthe ER at noon...had my assesment within minutes..
sat in the waiting for for 7 HOURS!...went back for treatment and still didnt get diagnosed with appendicitis until 11pm. That is 11 hours total in the ER. Than I laid in a cot in the hallway until 6am. This is not a review of the staff at all. Everyone I came in contact with was clearly working their asses off, but they stayed kind, caring and patient. This includes Dr.s, Nurses, xray, tansport, maintenance....). The problem lies in the management and administration. There just simply weren't enough people staffed. Christiana Care has created a monoploy in Delaware and have lead us to a health care crisis while the executives line their pockets. For the record, I have very good insurance and am not an opiod user. I cannot imagine how bad it would have been otherwise." - manda

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