Rex Hospital Ratings

4420 Lake Boone Trail
Raleigh, NC 27607
Phone: (919) 784-3100

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Rex Hospital save lives? 17% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Rex HospitalNational Average
Heart Attack10.8%12.6%
Stroke11.2%13.9%
Heart Failure9.4%11.8%
Pneumonia17%18.2%



Infectious Disease at Rex Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
58
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
11



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 28m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: VERY GOOD

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Rex Hospital Stories



Nov 21, 2014, 5:12 PM
Rex Hospital: "Arrived at Er with 72 year old mother at 2:00 pm who has been vomiting feces was told by PCP to take her to Er not Urgent Care...have been waiting for her to see a dr since 3:00 after being triaged it is now 5:11 pm still waiting & she has Alzheimers!" - Vedelin


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