Providence Medford Medical Center Ratings
1111 Crater Lake Avenue
Medford, OR 97504
Phone: (541) 732-5050
Medford, OR 97504
Phone: (541) 732-5050
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Providence Medford Medical Center save lives? 2% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Providence Medford Medical Center | National Average | |
|---|---|---|
| Heart Attack | 11.9% | 12.6% |
| Stroke | 15.1% | 13.9% |
| Heart Failure | 13% | 11.8% |
| Pneumonia | 15.4% | 18.2% |
Infectious Disease at Providence Medford Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 7 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 1 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 23mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Providence Medford Medical Center Stories
Apr 13, 2024, 8:05 PM
Providence Medford Medical Center: "Went to Prov.ER on a Thursday around 1am. Waited for 4 hours with only 3 people ahead of me and ended up leaving unseen at 5:15am. Ridiculous is an understatement . 1 Dr in the ER is obviously not enough. The girls at the check in were rude and need kindness classes. I will never go back to prov for anything ever again. Not the first bad experience but def my last . " - K.
Dec 11, 2023, 10:25 PM
Providence Medford Medical Center: "Still here in Providence EMERGENCY ROOM medford oregon, 6 hours now. Our friend was here in ER earlier this year for 8hrs... by the time somebody is seen theyre either dead or the pain has subsided. Just cant leave because insurance will bill in full even tho no services provided, Providence literally holds your time hostage while youre in need if emergeny help. Dont come here. Go ro Rogue Valley Medical Center! " - David
