Providence Holy Cross Medical Center Ratings

15031 Rinaldi St
Mission Hills, CA 91346
Phone: (818) 365-8051

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Providence Holy Cross Medical Center save lives? 17% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Providence Holy Cross Medical Center	National Average
Heart Attack	11%	12.6%
Stroke	11.8%	13.9%
Heart Failure	10.8%	11.8%
Pneumonia	14.8%	18.2%

Infectious Disease at Providence Holy Cross Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	19
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	3

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 12m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: VERY GOOD

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Doctors usually communicate well with patients
Rooms and facilities are usually clean

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Patients often don't receive help when they request it

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Providence Holy Cross Medical Center Stories

Mar 22, 2022, 7:27 PM
Providence Holy Cross Medical Center: "Worst experience " - Lisa

Mar 22, 2022, 5:16 AM
Providence Holy Cross Medical Center: "Worst experience " - Lisa

May 09, 2015, 2:07 PM
Providence Holy Cross Medical Center: "While their E.R. is great, Holy Cross came very close to killing my wife!!! They do not have a liver specialist on staff and half of her medical team didn't even know there are liver specialists (hepatologists). Two separate "doctors" entered my wife's ICU room and stated openly "she's going to die" and "she has maybe a few hours or a few days". I fired them both and got my wife transferred to Cedars-Sinai where they immediately discovered the portal vein to her liver was blocked. My wife laid in the Holy Cross ICU for 19 days and their medical team just pumped her full of chemicals. In less than 24 hours, my wife is now recovering. STAY AWAY FROM PROVIDENCE HOLY CROSS! Their administration and physicians won't even return your calls." - Bill

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