Pih Health Downey Hospital Ratings

11500 Brookshire Avenue
Downey, CA 90241
Phone: (526) 904-5000

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Pih Health Downey Hospital save lives? 3% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Pih Health Downey Hospital	National Average
Heart Attack	12.2%	12.6%
Stroke	13.7%	13.9%
Heart Failure	12%	11.8%
Pneumonia	17%	18.2%

Infectious Disease at Pih Health Downey Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	11
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	1

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 58m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Doctors usually communicate well with patients
Rooms and facilities are usually clean

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Patients often don't receive help when they request it

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Pih Health Downey Hospital Stories

Jul 07, 2020, 7:09 AM
Downey Regional Medical Center: "I believe information may be incorrect the lady who is checking patients in the lobby stated we have to wait 6 hours. I just witnessed a patients leaving upset and in pain without getting the proper care. " - Sydney

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