Peacehealth Southwest Medical Center Ratings

400 Ne Mother Joseph Place
Vancouver, WA 98668
Phone: (360) 256-2000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Peacehealth Southwest Medical Center save lives? 7% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Peacehealth Southwest Medical CenterNational Average
Heart Attack12.6%12.6%
Stroke13.6%13.9%
Heart Failure13.5%11.8%
Pneumonia13%18.2%



Infectious Disease at Peacehealth Southwest Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
23
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
7



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 5h 22m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty
  • Rooms were often noisy at night




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Peacehealth Southwest Medical Center Stories



Aug 04, 2023, 9:46 PM
Peacehealth Southwest Medical Center: "ER at Peacehealth Medical Center in Vancouver Washington has ridiculous wait times. Reported in 11 PM on a Thursday night, waited for SIX HOURS, never saw a doctor, there were at least 3 other couples there that had been waiting since 9PM. At 5 AM we gave up and went home." - Scott

Jun 25, 2022, 6:44 PM
Peacehealth Southwest Medical Center: " I am battling an addiction of fentanyl I have 3 weeks that I have not used but it's not getting any easier I can't find a treatment center to take me in so I went into the ER and legacy at 6am at 2pm everybody that was there before me was gone and the people that came in after me were gone but at 2:00 p.m. I'm still sitting there .I was still not seen. I finally left I guess my only option is to go back out and start using fentanyl because there is nothing out there for me to be able to stay off of this drug I put my effort in and I keep being shoved back down so obviously it's not what I'm supposed to be doing but I can't say I didn't try. Thanks legacy for all your help." - Marlena

Apr 21, 2022, 10:31 PM
Peacehealth Southwest Medical Center: "Surgeon Dr. B. Zeithaml does not confirm daily medications, nor allergies to meds, legal permission to do surgery, neglects BP issues, nutrition and hydration, won't listen to patient, prescribes WRONG DRUGS because he WONT LISTEN, HIS JUNIOR SURGEONS DONT LISTEN, and when you file a grievance, Patient Relations denies your grievance by manufacturing lies THAT DO NOT MATCH MEDICAL RECORDS. I have proof in the bank vault." - Cheryl

Oct 26, 2014, 5:01 AM
Peacehealth Southwest Medical Center: "I recently went to the hospital was treated sent hime only to return 9 hours later w a fever nurse didnt want to admit me but did and i got up to my room by 9 am. by 5p i was in surgery. The next day i found out i had caught mrsa more then likely when i was at the hospital the day bfore. I dont understand why the rating for this hospital reguarding MRSA is 0. I know of at least 2 other people besides myself that caught MRSA at this hospital. " - Nik


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