Overlook Medical Center Ratings
99 Beauvoir Avenue
Summit, NJ 07901
Phone: (908) 522-2000
Summit, NJ 07901
Phone: (908) 522-2000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Overlook Medical Center save lives? 9% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Overlook Medical Center | National Average | |
|---|---|---|
| Heart Attack | 11.3% | 12.6% |
| Stroke | 12.3% | 13.9% |
| Heart Failure | 11.2% | 11.8% |
| Pneumonia | 17.1% | 18.2% |
Infectious Disease at Overlook Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 15 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 1 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 24mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Overlook Medical Center Stories
Jun 15, 2022, 12:48 AM
Overlook Hospital: "This hospital is Horrible!! I came here because I was in pain and having trouble breathing. I waited 3.5 hours to be seen.I watched as the staff cherry picked who would get the available rooms. Five people came in after me and where seen before me. Mind you I was having problems breathing. It wasn't until I was fed up and spoke up that suddenly a room was available for me. People were leaving because they were tried of waiting. I hope no one went home and died smh." - Ms
May 14, 2022, 7:02 PM
Overlook Hospital: "This emergency room is the absolute worse. When checking in there is no privacy.When checking in the nurse is sitting at the desk where the whole emergency room patients can hear everything about the individual being checked in. This is clearly wrong. " - Barbara
Feb 10, 2020, 9:01 PM
Overlook Hospital: "Terrible service. Even when someone is bent over in extreme pain they tell you too wait! They are rude and need to hire more staff to hold the amount of sick people coming in the doors. " - Hane
Apr 04, 2018, 1:51 AM
Overlook Hospital: "Son was experiencing appendicitis symptoms and in pain. Walt time was over 2 hours. Staff didn't seem too concerned when ee asked if he could be seen. Very disappointing service for an emergency room. The wait times are too long and the staff uncaring. So I have to sit and watch my son in pain and wait and wait. " - MC
