Orlando Health Ratings

52 W Underwood St
Orlando, FL 32806
Phone: (321) 841-5111

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Orlando Health save lives? 3% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Orlando HealthNational Average
Heart Attack11.9%12.6%
Stroke14.3%13.9%
Heart Failure9.8%11.8%
Pneumonia18.8%18.2%



Infectious Disease at Orlando Health

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
28
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
15



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 3m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Orlando Health Stories



May 17, 2024, 2:05 AM
Orlando Health: "Not true. We’ve been in the er for 9 1/2 hours. Husband in level 10 pain can’t get a Tylenol. Do not go to orlando health or ORMC or whatever name they go by now. Largest, busiest hospital in central Florida and it’s horrible. Completely unacceptable. No level of care in er. " - Judy

Feb 13, 2022, 8:16 PM
Orlando Health: "This wait time is not current I’ve been at the ER for 6hrs and still have not been seen." - CHRISTY

Nov 19, 2021, 2:48 AM
Orlando Health: "Beware of this hospital if your Emergency room is actually an emergency. I’ve waited 8 hours too see a doctor with people ahead of me waiting 11+ hours. Something is wrong here. Either they are incredibly understaffed or they just don’t care!" - Anon

Aug 18, 2015, 2:10 AM
Orlando Health: "Visited South Seminle hospital and was shocked to see a nurse in the ICU employed by this hospital! She was my sons science school teacher, and was very incompetent. She Also has a criminal history and was arrested in 2004. I witnessed how short and rude she was with a patient she was seeing. Not a good representation of your institution! " - T.


Compare hospitals in Orange County

If you think you may have a medical emergency, call your doctor or 911 immediately. HospitalStats does not recommend or endorse any specific tests, physicians, hospitals, products, procedures, opinions, or other information that may be mentioned on the Site.