Montefiore Mount Vernon Hospital Ratings
12 North 7th Avenue
Mount Vernon, NY 10550
Phone: (914) 664-8000
Mount Vernon, NY 10550
Phone: (914) 664-8000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Montefiore Mount Vernon Hospital save lives? 8% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Montefiore Mount Vernon Hospital | National Average | |
|---|---|---|
| Heart Failure | 10.6% | 11.8% |
| Pneumonia | 17.1% | 18.2% |
Infectious Disease at Montefiore Mount Vernon Hospital
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 0 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 0 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 0mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: POOR
Positive Patient Ratings
Some patients praise:- Doctors usually communicate well with patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Montefiore Mount Vernon Hospital Stories
Jun 24, 2026, 5:18 PM
: "My husband, Joseph Phillips, was admitted to Brooklyn Hospital on DeKalb Ave on June 23 2026 after initial treatment in the ER. Today, June 24- 30 hours after arriving- he is still in the ER waiting for a bed in a hospital room. We are told he WILL get a bed tonight, but… it’s 1700 and I am not fully believing he will. Extremely discouraging. " - Kristen
Feb 06, 2026, 4:53 PM
1: "555" - CpjJwWHV
Feb 06, 2026, 4:49 PM
1: "555" - CpjJwWHV
Jan 16, 2026, 3:06 PM
Mercy Medical Center: " I AM SO THANKFUL FOR ALL THE STAFF IN THIS HOSPITAL.
THEY ARE SO GREAT, CARING, EVERYONE IS WONDERFUL. I WANT TO GIVE SPECIAL THANKS TO THE DR. JAMES WAI WHO WAS SO HELPFUL AND KIND, YOU DONT FIND DOCTORS LIKE THIS ANYWEHRE ANYMORE, BUT I AM GREATFUL AND THANKFUL FOR EVERYTHING HE DID FOR ME.
" - MELBA
Dec 27, 2025, 3:13 PM
Samaritan Hospital Of Troy, New York: "Nurses were excellent but housekeeping was not great am on 4th floor young woman housekeeper was awful she didn't wipe anything down at all or mop floor which was not very clean due to weather she was in bathroom for about ten mins behind wall where I couldn't see her I am not sure what she was doing possible texting not sure I hate to complain about anyone but she did not clean anything I got up to do myself I'm sorry to complain but this is very dangerous with all the things going around now. Otherwise care was great." - A.g.
