Mercy Medical Center Inc Ratings

301 Saint Paul Place
Baltimore, MD 21202
Phone: (410) 332-9237

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Mercy Medical Center Inc save lives? 1% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Mercy Medical Center Inc	National Average
Stroke	13%	13.9%
Heart Failure	11.7%	11.8%
Pneumonia	18.7%	18.2%

Infectious Disease at Mercy Medical Center Inc

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	21
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	0

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 13m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Doctors usually communicate well with patients

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Patients often don't receive help when they request it
Facilities are sometimes dirty

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Mercy Medical Center Inc Stories

Mar 02, 2023, 4:47 AM
Mercy Medical Center Inc: "This is the best hospital in Baltimore City they really train their staff on how to treat people " - Dizhann

Oct 06, 2022, 6:44 PM
Mercy Medical Center Inc: "7 hours" - Jane

Sep 29, 2022, 7:53 AM
Mercy Medical Center Inc: "It's up in the 2 to 3 hr range. Ed is full waiting for rooms within the hospital. " - Kathi

May 23, 2022, 7:07 PM
Mercy Medical Center Inc: "Been here for hours waiting. Er is definitely filling up. 7:07 pm" - Andrea

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