Memorial Medical Center Ratings
2450 South Telshor Blvd
Las Cruces, NM 88011
Phone: (575) 522-8641
Las Cruces, NM 88011
Phone: (575) 522-8641
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Memorial Medical Center save lives? 20% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Memorial Medical Center | National Average | |
|---|---|---|
| Heart Attack | 13.5% | 12.6% |
| Stroke | 16.2% | 13.9% |
| Heart Failure | 16.2% | 11.8% |
| Pneumonia | 25.1% | 18.2% |
Infectious Disease at Memorial Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 7 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 2 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 25mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
No consistently positive ratingsNegative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Doctors often fail to communicate with patients
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Memorial Medical Center Stories
Jun 09, 2026, 10:06 AM
Memorial Medical Center: "My wife is an RN employed at MMC. She was recently admitted to MMC for a surgical procedure to drain an abdominal abscess. Following the procedure our primary care doctor ordered a CT scan as a follow up. The scan was ordered through MMC. She has been in unbearable pain for over a week waiting for the results of the CT scan. She recently consulted with a GI physician regarding a colonoscopy. He advised against it until the results of the CT scan, this was four days ago. To top it all off we were asked to pay over $600 for the follow up CT scan because of some “deductible issue” with our medical insurance (which is through her employment at MMC). My concern is the fact that this could potentially be a life-threatening problem, but whoever is responsible for providing the results of the CT scan are dragging their feet. If this is how MMC treats a lifelong and dedicated employee, how must they treat the average patient? The problem isn’t with the healthcare, it’s with the slow, measured bureaucracy that NEVER takes into consideration the human side of healthcare. I’m VERY interested to know if the MMC CEO, Mr. Knox would abide by this totally lax attitude if it came to the healthcare of his own family!" - Michael
