Memorial Hermann Memorial City Hospital Ratings
921 Gessner
Houston, TX 77024
Phone: (713) 242-3000
Houston, TX 77024
Phone: (713) 242-3000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Memorial Hermann Memorial City Hospital save lives? 8% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Memorial Hermann Memorial City Hospital | National Average | |
|---|---|---|
| Heart Attack | 12.3% | 12.6% |
| Stroke | 14.1% | 13.9% |
| Heart Failure | 10.1% | 11.8% |
| Pneumonia | 16% | 18.2% |
Infectious Disease at Memorial Hermann Memorial City Hospital
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 14 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 6 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 4h 18mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Memorial Hermann Memorial City Hospital Stories
Oct 25, 2022, 10:33 PM
Memorial Hermann Memorial City Medical Center: "So far 5 1/2 hours and still waiting" - Vicky
Sep 07, 2022, 2:02 AM
Memorial Hermann Memorial City Medical Center: "6 hours and still waiting. " - Valerie
Jul 14, 2022, 8:47 AM
Memorial Hermann Memorial City Medical Center: "Been here for 12 hours in the waiting room. Others have been here 18+ hours. A lot of those people left this ER out of frustration for long wait times" - William
Feb 17, 2022, 6:15 PM
Memorial Hermann Memorial City Medical Center: "Been in the waiting room for 3 hours 16 minutes and still counting. " - Jimmar
Jun 24, 2021, 5:36 PM
Memorial Hermann Memorial City Medical Center: "My daughter has been waiting since 12:30pm with facial, neck both shoulder swelling Dx of Sickle Cell, Dvt with swelling around her port no one examined her symptoms as of 4:31pm only vials was taken. I was on the phone with her twice when she reported her condition based getting worse both nurses told her to bare with them they are very busy. I would think not being able to breathe and swelling will be considered an emergency. At least someone could have looks at her swelling and monitor her breathing until they can get her to see a doctor but she have been sitting inthe waiting room for help. I live out of town so I'm worried and feel helpless with my 24 years daughter suffering and scared to ask her help again because she feels no one cares about her sickness." - Catreena
Apr 12, 2021, 11:58 PM
Memorial Hermann Memorial City Medical Center: "been waiting almost 6 hours now" - addams
Apr 12, 2021, 11:57 PM
Memorial Hermann Memorial City Medical Center: "been waiting almost 6 hours now" - addams
Feb 09, 2021, 10:35 PM
Memorial Hermann Memorial City Medical Center: "Wait time is >4 hours each time " - Arun


