Medstar Union Memorial Hospital Ratings
201 East University Parkway
Baltimore, MD 21218
Phone: (410) 554-2227
Baltimore, MD 21218
Phone: (410) 554-2227
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Medstar Union Memorial Hospital save lives? 8% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Medstar Union Memorial Hospital | National Average | |
|---|---|---|
| Heart Attack | 10.5% | 12.6% |
| Stroke | 13.9% | 13.9% |
| Heart Failure | 7.9% | 11.8% |
| Pneumonia | 19.9% | 18.2% |
Infectious Disease at Medstar Union Memorial Hospital
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 9 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 4 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 50mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Medstar Union Memorial Hospital Stories
Mar 17, 2023, 8:23 AM
Medstar Union Memorial Hospital: "I give Medstar Union Memorial Hospital ???? and unsatisfactory ratings, Cause I can't be given my results from my biopsy tests,I can't speak with my Doctor, so I can be treated. Letter not sent out like promised. And I have to wait three weeks to get my results. " - KAREN
Mar 17, 2023, 8:18 AM
Medstar Union Memorial Hospital: "I'm not getting my results ???? and can't speak with my GI Doctor.
It's not fear .
That's why I give it an unsatisfactory. " - Karen
Sep 04, 2022, 8:51 AM
Medstar Union Memorial Hospital: "Went in 9/1, retina had detached from right eye. I was seen in about 15 mins. Once the attending physician confirmed that it was a detached retina he made every effort to get me to a opthalmologist that might. Medstar did not have one on call but they found one at Sinai. Dr. Sasser at Medstar was extremely professional and kind as was all staff. They handled my concern with the care it warranted and got me to the excellent Dr. Tanaka and Dr. Kunjukunju at Sinai. I had surgery the next morning and my eyesight saved. I have nothing but good things to say about Medstar and Sinai." - Frances
Jan 30, 2018, 9:57 PM
Medstar Union Memorial Hospital: "I was in excruciating pain I arrived at the ER at 7:30 didn’t see a doctor until 9:45 that’s unacceptable on all levels I wouldn’t treat A DOG that way and the doctor had the audacity to tell me he just arrived. BS tell it to someone that doesn’t know any better. I’m done I can’t imagine how it feels to treat someone with so little empathy pain is no JOKE. If there is a next time I’ll go somewhere else." - Valerie
