Medstar Montgomery Medical Center Ratings
18101 Prince Philip Drive
Olney, MD 20832
Phone: (301) 774-8771
Olney, MD 20832
Phone: (301) 774-8771
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Medstar Montgomery Medical Center save lives? 2% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Medstar Montgomery Medical Center | National Average | |
|---|---|---|
| Heart Attack | 11.2% | 12.6% |
| Stroke | 15.9% | 13.9% |
| Heart Failure | 10.1% | 11.8% |
| Pneumonia | 18% | 18.2% |
Infectious Disease at Medstar Montgomery Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 9 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 0 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 50mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
No consistently positive ratingsNegative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Doctors often fail to communicate with patients
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Medstar Montgomery Medical Center Stories
Feb 12, 2019, 4:57 AM
Medstar Montgomery Medical Center: "I as a patients family member that recently stayed on the IMC unit am quite appalled by the attitude of Ms Thomas that runs the unit. She belittled some of the traveling nurses on that unit. Making these young ladies work with no opportunity for lunch and high patient loads and talking to them as they were beneath her i found somewhat appalling and highly unprofessional. I could over hear staff literally calling her a bitch. I agree I would never want to work for someone who seems to think that she is far superior than those below her. She seemed to have no problems taking her lunch and scorning others and not leading by example..please!!! You need a better manager shes pathetic I feel for those nurses that work their tales off!!!!!!!!!!!!" - Mellssa
