Maple Grove Hospital Ratings
9875 Hospital Drive
Maple Grove, MN 55369
Phone: (763) 581-1563
Maple Grove, MN 55369
Phone: (763) 581-1563
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Maple Grove Hospital save lives? 30% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Maple Grove Hospital | National Average | |
|---|---|---|
| Heart Failure | 8.7% | 11.8% |
| Pneumonia | 14.4% | 18.2% |
Infectious Disease at Maple Grove Hospital
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 4 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 1 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 44mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: VERY GOOD
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
- Rooms were often quiet at night
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Maple Grove Hospital Stories
Jun 03, 2022, 11:43 PM
Maple Grove Hospital: "Honestly, I would give negative stars!! I am a nurse and am appalled by how my brother-in-law and sister were treated overnight when they went to the ER and then again this evening when they called to ask questions. Come on, Maple Grove!! You may be in a nice area in Minnesota but where is your humanity and compassion?!?! Overnight: Ryan (ER tech?) made it seem like my family was burdening him!! He was very short with his answers and not nice at all. This evening: my sister called to ask if chest pain was a possible symptom of his diagnosis. She was told no and to not go there because they were full. She advised my sister to go on Google and look for a level II hospital to take him to. Really?!
I understand being overworked and overtired!! But that does not excuse either of your behaviors!! Remember why you got into healthcare? If you can't, maybe it's your time to find a new profession!!" - Ann
Jul 24, 2021, 1:30 AM
Maple Grove Hospital: "Went to Er Thinking I would be better assisted there due a knee injury the Pa who saw me made me feel totally bad for coming and made me feel as if I was seeking Pain meds to the Er yes Er gets the worse cases but apparently I need surgery now for my knee now I was in so much pain it hard to walk on maybe better education for Pain control and how to handle cases like mine with some Better judgment . Went home with pain meds feeling awful asking for it . " - Samten
