Luminis Health J Kent Mcnew Family Medical Center Ratings
175 Harry S Truman Parkway
Annapolis, MD 21401
Phone: (443) 481-1000
Annapolis, MD 21401
Phone: (443) 481-1000
Hospital Type: Psychiatric
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Infectious Disease at Luminis Health J Kent Mcnew Family Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 0h 0mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: POOR
Positive Patient Ratings
No consistently positive ratingsNegative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Nurses often fail to communicate
- Doctors often fail to communicate with patients
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Luminis Health J Kent Mcnew Family Medical Center Stories
Oct 07, 2025, 2:53 PM
Luminis Health J Kent Mcnew Family Medical Center: "My husband was admitted to McNew following a visit to the ED after a suicide attempt. He was released in about a week even though he was still suicidal. We told the case worker that he shouldn't be released and that he was lying to the providers there about feeling well. We also asked to speak to the psychiatrist treating him but were never allowed to do so. We were always told that we had to communicate to the doctor through the case worker. Despite making them aware that he was still a very high risk, they nevertheless released him. Moreover, they didn't pursue enrolling him in a partial hospitalization program as a "step down." He was just released with no plan except to see his personal psychiatrist. Less than 48 hours after release, he made a very severe, nearly successful attempt to end his life. He is now permanently disabled from this attempt. This might not have been the outcome if they didn't discharge him prematurely. Again, after being told that he was still severely suicidal and would be a danger to himself if released. Even though the facility is nice, I would never recommend anyone being admitted here. There are other facilities that allow families to speak to the treating psychiatrists and be more involved in the patient's care (e.g., Sheppard Pratt)." - Areti
