King's Daughters' Medical Center Ratings

2201 Lexington Avenue
Ashland, KY 41101
Phone: (606) 408-4401

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does King's Daughters' Medical Center save lives? 5% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at King's Daughters' Medical CenterNational Average
Heart Attack11.8%12.6%
Stroke14.1%13.9%
Heart Failure9.1%11.8%
Pneumonia19%18.2%



Infectious Disease at King's Daughters' Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
48
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
6



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 26m

Serious cases where patients are admitted wait 2 hour and 39 minutes delay before admission to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



King's Daughters' Medical Center Stories



Jun 22, 2017, 10:14 PM
King's Daughters' Medical Center: "I'm not sure about the main hospital, but the Urgent care in Grayson is a catastrophe. The fat loser NP Tom Thomas doesn't want to do anything to help anyone or listen to concerns. Thinks hes knows everything and that all the patients are stupid. Needs to be fired and have his license revoked. Very disappointed in Kings Daughters." - Alfred

Feb 04, 2015, 1:46 AM
King's Daughters' Medical Center: "Kings Daughters hospital is a horrible hospital that almost killed me. I was having my appendix removed and instead they severed my large intestine and I became toxic and was vomiting black bile for days and almost died. They also gave me MRSA and had the worst staff I have ever experienced. They changed my sheets only once a week and the hospital has gotten very large over the years but they are understaffed and overworked. The house keepers told me that they had to clean three times the amount of rooms they used to and that they fired many senior workers because they had to pay them more and have tried many times to shut the unions out and decrease quality of equal pay and benefits for equal work. The hospital is a stain on the Ashland, Ky community and only cares about their bottom dollar and not their patients or employees. The outbreaks of STAFF and MRSA have been exploding there and they have been embroiled in contrversy, greed and rampant corruption that has been well documented in our local newspapers. KDMC truly has become an embarrassment to former doctors and nurses who helped build a strong foundation for it, but greed and poor decision making based on cutting staff and gouging patients has ruined a once proud establishment. It is sad but true and if you don't want to catch a horrible disease and end up in worse shape then when you walked in I would stay away from KDMC like the plague because it is an eyesore on my hometown and a mockery of the Hippocratic oath. You have been warned by someone who experienced their filth and greed first hand unfortunately." - Michael


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