Jackson Health System Ratings

1611 Nw 12th Ave
Miami, FL 33136
Phone: (305) 585-1111

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Jackson Health System save lives? 14% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Jackson Health SystemNational Average
Heart Attack15%12.6%
Stroke17%13.9%
Heart Failure13.6%11.8%
Pneumonia19.9%18.2%



Infectious Disease at Jackson Health System

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
47
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
44



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 36m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Jackson Health System Stories



Dec 04, 2022, 3:59 AM
Jackson Memorial Hospital: "I been here since 11pm and still haven't been inside at 4am" - celeste

May 04, 2021, 11:29 AM
Jackson Memorial Hospital: "I was in a car accident recently where one of my friends passed I was taken to this hospital via ambulance. When I tell you this is the worst hospital in Miami, I mean it, it is the worst hospital in Miami, they’re understaffed and overworked. You have a better chance driving 30 mins to a better hospital as the wait time for this hospital is so extreme that you might die in the lobby. They’re very rude, and they know they’re the worst so they act accordingly. " - Alexandra

Mar 30, 2021, 5:02 AM
Jackson Memorial Hospital: "Omg i have never waiting so long in a hospital. I will never again come back its horrible. The waiting time its just awful. Agh " - Clari

Jan 03, 2017, 5:42 PM
Jackson Memorial Hospital: "I went to jackson memorial hospital. It was my worse experience ever in a emergency room. The staff is horrible waiting time was all day. Staff just waiting and talking. I will never return here again. Having a good insurance. Supposedly they have the best doctors and that is why l came. Never again. " - Norma

Nov 22, 2015, 4:09 AM
Jackson Memorial Hospital: "Jackson is bankrupt because no-one pays. Patients abuse the system. They are barely open financially. The staff there are the best in the world but will not tolerate getting screwed anymore. " - andrei


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