Inova Loudoun Hospital Ratings

44045 Riverside Parkway
Leesburg, VA 20176
Phone: (703) 858-6600

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Inova Loudoun Hospital save lives? 17% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Inova Loudoun HospitalNational Average
Heart Attack11.1%12.6%
Stroke12%13.9%
Heart Failure8.5%11.8%
Pneumonia16.8%18.2%



Infectious Disease at Inova Loudoun Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
2
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
0



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 58m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: VERY GOOD

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Inova Loudoun Hospital Stories



Jul 10, 2022, 7:53 PM
Inova Loudoun Hospital: "I have been waiting 5 hours to receive an IV infusion. When asked about how long the wait was expected to be after patiently waiting for 5 hours I was chastised for asking and told that there were more critical cases ahead of me. I appreciate the critical cases having priority as they should. What I didn’t appreciate was the curt and disrespectful attitude. Perhaps they need to consider adding more triage personnel, registration personnel and consider other areas/methods for providing infusions and care for everyone needing emergency care. It is after all an emergency room and we are all experiencing emergencies or else we would not be here. Update it has now been 6 hrs. Was taken to a room only to still be waiting to receive infusion bc it had been ordered. I have seen no one in over an hour. It’s cold and not a blanket in sight. " - Tink

Jul 10, 2022, 6:36 PM
Inova Loudoun Hospital: "I have been waiting 5 hours to receive an IV infusion. When asked about how long the wait was expected to be after patiently waiting for 5 hours I was chastised for asking and told that there were more critical cases ahead of me. I appreciate the critical cases having priority as they should. What I didn’t appreciate was the curt and disrespectful attitude. Perhaps they need to consider adding more triage personnel, registration personnel and consider other areas/methods for providing infusions and care for everyone needing emergency care. It is after all an emergency room and we are all experiencing emergencies or else we would not be here. Update it has now been 6 hrs. Was taken to a room only to still be waiting to receive infusion bc it had been ordered. I have seen no one in over an hour. It’s cold and not a blanket in sight. " - Tink

Jan 16, 2021, 7:58 PM
Inova Loudoun Hospital: "I waited over 2 hours last Sunday and never made it back to ER!! Was stuck in a bed behind the check in area!! In tears because of pain due to a pinched nerve in my back and the PA!!!! NOT even a dr when he saw me he did understand how much pain I was in but I was never given an IV no lab work nothing!! Worst experience ever at Loudoun ER!!! And I'm still having issues but extremely concerned about going back to Loudoun ER!!!!" - Gail


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