Henry Ford Health West Bloomfield Hospital Ratings

6777 West Maple Road
West Bloomfield, MI 48322
Phone: (248) 325-1000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Henry Ford Health West Bloomfield Hospital save lives? 3% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Henry Ford Health West Bloomfield HospitalNational Average
Heart Attack11.2%12.6%
Stroke15.2%13.9%
Heart Failure10.4%11.8%
Pneumonia17.8%18.2%



Infectious Disease at Henry Ford Health West Bloomfield Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
14
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
2



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 27m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Henry Ford Health West Bloomfield Hospital Stories



Jul 24, 2023, 5:57 PM
Henry Ford West Bloomfield Hospital: "3.5 hours …waiting in a chair, I am the only one masked.
Why so slow?"
- Judy

Jun 16, 2023, 12:37 AM
Henry Ford West Bloomfield Hospital: "They’re lying about the ER wait! It is an 8 hour wait sitting in a freaking HALLWAY!!" - Jackie

Mar 15, 2023, 3:59 PM
Henry Ford West Bloomfield Hospital: "Not sure where your data comes from but HFWB is not close to 35 mins. Have been here 2.5 hours in waiting room… I asked and they told me thats not abnormal and they other over 4 hours" - Kevin

Dec 28, 2022, 7:28 PM
Henry Ford West Bloomfield Hospital: "Been sitting in waiting room with my daughter since 415 pm… still in waiting room and it’s 730pm.

Hi temp.. no Covid but Jesus!

A man just had a seizure in the waiting room.

I would leave but I need some answers.

Never coming back! "
- Chanel

Sep 01, 2022, 8:54 AM
Henry Ford West Bloomfield Hospital: "August 31 waited 4.5 hours to have my wife seen for potential pneumonia. At 10:30 they told her they still had no beds available to look at her so we went home and will try somewhere else today " - ch

Aug 11, 2022, 1:26 PM
Henry Ford West Bloomfield Hospital: "After waiting in ER for 2,5 hours we left.i couldn't sit on that small chair any longer with high BP ,nausea ,dizziness.I asked nurse how many more people ahead of me-nobody can give me an answer,but at least three people said I for sure will be charged for the "visit"because they took my BP...Terrible service,terrible hospital and it is not for sure emergency room.Should change the name ,it was worse then waiting in airport.Health care gone down to hell in this country .I hope all the government people who made all the changes in health care system will get the same treatment as the rest of us do..And for the same sky high health insurance cost as well ." - Irina

Aug 11, 2022, 12:29 PM
Henry Ford West Bloomfield Hospital: "Hello,
Please put true estimates on ER waiting time.
We are here already for 1.5 hours & it doesn't look very optimistic,...i think only 2 people were taking in for the time we have been waiting. "
- Irina

May 05, 2022, 8:04 PM
Henry Ford West Bloomfield Hospital: "5-5-22 8pm 5 hr wait time" - Michael

Apr 21, 2022, 1:45 PM
Henry Ford West Bloomfield Hospital: "2 hours and counting in the emergency room." - Joan

Jul 25, 2021, 9:12 PM
Henry Ford West Bloomfield Hospital: "Currently sitting here with my husband. It isn't really a 35 min wait. It is much longer. Sitting in a hall full of people waiting and waiting. " - Paige


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