Hca Florida Osceola Hospital Ratings

700 West Oak Street
Kissimmee, FL 34741
Phone: (407) 846-2266

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Hca Florida Osceola Hospital save lives? 8% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Hca Florida Osceola HospitalNational Average
Heart Attack11.4%12.6%
Stroke12.6%13.9%
Heart Failure10.3%11.8%
Pneumonia18%18.2%



Infectious Disease at Hca Florida Osceola Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
0
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
14



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 12m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Nurses often fail to communicate
  • Doctors often fail to communicate with patients
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Hca Florida Osceola Hospital Stories



Oct 20, 2022, 2:06 PM
Osceola Regional Medical Center: "What is going on with this hospital. Six month ago I had a pleasant experience here. The nurses on the Tower B 2nd floor are awful. My moms bed alarm went off and no one came or the room. I had to turn off the alarm myself. My mom is 82 yrs old and of this was an incident she would be still screaming on the floor for 15 minutes. I have been here for 3hrs and only saw a nurse 1 time to give an update on when they may take my mom for vascular surgery. Meanwhile she could of had breakfast since her doctor will not be here until after 2:30pm. Lack of communication. This visit makes Poinciana look like a more caring hospital. Maybe you should be more concern with care than expanding the facility. Care is going down. " - Norma

May 29, 2021, 1:14 AM
Osceola Regional Medical Center: "It has currently been 5 hours and I am still waiting in the ER . I have shortness of breath and a fever of 103 that keeps going up. This is RIDICULOUS . The room is barley packed and you got people going before anyone else for stomach pain and some scratches ? Come on tighten up this is getting ridiculous as fuck." - Melanie

Feb 15, 2017, 12:20 AM
Osceola Regional Medical Center: "This was my worse hospital visit ever . I was in a car wreck today and was took there . I was in so much pain in my neck and back . They didn't give me anything to help and didn't spend anytime on me . just kept walking by like I was not there . Then when they let me out they gave me info on something totally different from my neck and back . It was my first and last visit there" - Jamie


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