Hackettstown Medical Center Ratings

651 Willow Grove St
Hackettstown, NJ 07840
Phone: (908) 852-5100

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Hackettstown Medical Center save lives? 8% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Hackettstown Medical Center	National Average
Heart Attack	12.4%	12.6%
Stroke	12.7%	13.9%
Heart Failure	10.9%	11.8%
Pneumonia	16.2%	18.2%

Infectious Disease at Hackettstown Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	2
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	2

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 3h 1m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: BELOW AVERAGE

Positive Patient Ratings

No consistently positive ratings

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Nurses often fail to communicate
Doctors often fail to communicate with patients
Patients often don't receive help when they request it
Facilities are sometimes dirty

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Hackettstown Medical Center Stories

Jul 10, 2026, 9:11 AM
Hackettstown Medical Center: "ER dept has gone down in quality care
The nurse brought me into a to a room
With no bed and did not look clean worn out old futniture
She told me she would get a bed
The nurse seemed nervous trying to take my blood
They make you wait long periods inbetween tests
The test were not thorough enough in my opinion and their explanation for a maybe diagnosis was unacceptable to me. I would give them zero stars their ability to work in the ER.
Next time I wanna go to an ER, I will go to a hospital with a better rating" - Marcella

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