Hackensack University Medical Center Ratings
30 Prospect Ave
Hackensack, NJ 07601
Phone: (551) 996-2000
Hackensack, NJ 07601
Phone: (551) 996-2000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Hackensack University Medical Center save lives? 27% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Hackensack University Medical Center | National Average | |
|---|---|---|
| Heart Attack | 10.4% | 12.6% |
| Stroke | 10.6% | 13.9% |
| Heart Failure | 9.6% | 11.8% |
| Pneumonia | 13.8% | 18.2% |
Infectious Disease at Hackensack University Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 42 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 8 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 3h 27mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
- Facilities are sometimes dirty
- Rooms were often noisy at night
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Hackensack University Medical Center Stories
Jan 28, 2023, 7:09 PM
Hackensack University Medical Center: "My dad has been to Hackensack hospital over 10 times and we have never ever waited to get him into a room under 16 hours. EVER! Always waited in the dam emergency room in the halls like an animal for 16+ hours.
Whoever wrote the average of 2:45 is on drugs !
It’s just not normal and if he didn’t have all his records and dr here I would never come back because of that.
A 90 year old, or anyone for that matter should not be subjected to this. Once or twice I can understand, but without fail every time!
Shame on them!" - Mary
