Fort Sanders Regional Medical Center Ratings

1901 W Clinch Ave
Knoxville, TN 37916
Phone: (865) 541-1101

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Fort Sanders Regional Medical Center save lives? 3% worse than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Fort Sanders Regional Medical CenterNational Average
Heart Attack12.9%12.6%
Stroke12.3%13.9%
Heart Failure14.3%11.8%
Pneumonia18.8%18.2%



Infectious Disease at Fort Sanders Regional Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
10
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
2



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 22m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Fort Sanders Regional Medical Center Stories



Sep 09, 2024, 7:16 PM
Fort Sanders Regional Medical Center: "8 hours and have yet to see a Dr. Intense pain, vomiting bile . Sent here by Urgent Care and they didn't even know it. The only thing they have done is take an ultrasound, I was sent here for a CT scan. This place sucks. Called their customer line, got a machine was told I would get a call back, yhea right." - Christopher

Jan 08, 2024, 5:51 PM
Fort Sanders Regional Medical Center: "I waited over 6 hours to be placed in a room. I had a spinal cord injury and was made to wait in the waiting room in excruciating pain with no one doing anything to at least offer a way to make me feel more comfortable. Worst. Experience. Ever. " - Angela

Jan 05, 2023, 1:29 AM
Fort Sanders Regional Medical Center: "It says 2 hours and 45min for Fort Sanders, BULL CRAP!! I’ve been here in waiting room since 5pm Wednesday with a heart issue! The man beside me w/ one leg has been here in waiting room since 2pm! It’s now 1:28am on Thurs. " - Jess

Dec 10, 2022, 12:48 AM
Fort Sanders Regional Medical Center: "Been here since six o'clock this evening it's now one am and the doctors and nurses walk by u like nobody's calling to them it's the worst hospital staff ever" - mark

Sep 21, 2022, 10:36 AM
Fort Sanders Regional Medical Center: "Why are they just leaving me just sitting here and excruciating pain when there's nobody hardly at all in this emergency room and especially nobody that seems to be in any sort of pain why am I being just left and sit here why am I not being seen?" - Jackie

Aug 28, 2022, 2:00 AM
Fort Sanders Regional Medical Center: "This is by far the WORST ER Department I've ever been to. My mother who is a level 4 cancer patient waited from 3:00 PM to 3:35 AM to be seen in the ER(OVER 12 FUCKING HOURS). I HATE this hospital with a pasion; I am very very frustrated at the lack of care this hospital gives. IF YOU HAVE STAFFING ISSUES thats a larger issue. YOU NEED TO FIX IT! Thn they trap you from leaving by sticking a IV in your arm so you are basically stuck until a DR can take the damn thing out. I hate that hospital, 8/28/2022" - TIFFANY

May 24, 2022, 3:14 PM
Fort Sanders Regional Medical Center: "I’m currently sitting in the ER waiting room of Ft. Sanders, suspecting I have a broken hip or blood clots in my leg or hip from a fall. I’ve been in the waiting room since 11:45 this morning and it is currently 6:30. They will not give me the results of my x-ray, cat scan, or ultrasound. They say we must wait for an empty bed in ER and, only then, can a doctor share those results. I wouldn’t recommend anyone come here if they have any other options." - Sandra

May 23, 2022, 6:32 PM
Fort Sanders Regional Medical Center: "I’m currently sitting in the ER waiting room of Ft. Sanders, suspecting I have a broken hip or blood clots in my leg or hip from a fall. I’ve been in the waiting room since 11:45 this morning and it is currently 6:30. They will not give me the results of my x-ray, cat scan, or ultrasound. They say we must wait for an empty bed in ER and, only then, can a doctor share those results. I wouldn’t recommend anyone come here if they have any other options." - Sandra

Feb 26, 2022, 5:55 PM
Fort Sanders Regional Medical Center: "Last time we came to ER we waited 17 hours for a 15 minute procedure to put G- tube back in. Now we are here with G/J tube stopped up and looks like it will be another 17 hours. Only one doctor working. Worst ER in Knoxville !!!!!!" - Lisa

Dec 08, 2021, 12:00 AM
Fort Sanders Regional Medical Center: "I have been here with my sister for over 4 hours now. Once they ruled out a heart attack I think they make you wait so long that you just leave!! Lazy employees!!! " - Rebecca


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