Faulkner Hospital-Brigham And Women's Ratings

1153 Centre Street
Boston, MA 02130
Phone: (617) 983-7000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Faulkner Hospital-Brigham And Women's save lives? 39% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Faulkner Hospital-Brigham And Women'sNational Average
Stroke9.9%13.9%
Heart Failure8.1%11.8%
Pneumonia13.6%18.2%



Infectious Disease at Faulkner Hospital-Brigham And Women's

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
15
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
3



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 26m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: VERY GOOD

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Faulkner Hospital-Brigham And Women's Stories



Dec 15, 2020, 2:19 AM
Brigham And Women's Faulkner Hospital: "BWFH checked in 12/14 10:33pm my mother .
My mother 75 yo fall on her back.
In pain , high blood pressure.
It is almost 2:30am and we still waiting (!)
I just found out that there only one Doctor and one PA on rotation in ER.
And only 3 nurses.
This is unexeptable . "
- Katerina

Dec 15, 2020, 2:17 AM
Brigham And Women's Faulkner Hospital: "BWFH checked in 12/14 10:33pm my mother .
My mother 75 yo fall on her back.
In pain , high blood pressure.
It is almost 2:30am and we still waiting (!)
I just found out that there only one Doctor and one PA on rotation in ER.
And only 3 nurses.
This is unexeptable . "
- Katerina


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