Citizens Medical Center Ratings
2701 Hospital Drive
Victoria, TX 77901
Phone: (361) 573-9181
Victoria, TX 77901
Phone: (361) 573-9181
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Citizens Medical Center save lives? 2% worse than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Citizens Medical Center | National Average | |
|---|---|---|
| Heart Attack | 10.9% | 12.6% |
| Stroke | 13.5% | 13.9% |
| Heart Failure | 14.1% | 11.8% |
| Pneumonia | 19.1% | 18.2% |
Infectious Disease at Citizens Medical Center
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 11 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 0 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 46mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: VERY GOOD
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Citizens Medical Center Stories
Jan 20, 2021, 1:08 PM
Citizens Medical Center: "Waiting at citizens hospital on 1/20/2021 . Two people come in after me and I'm getting seen last . Then told they where here before me when they know I was there first " - Ciera


