Coronavirus Alert: Wait times are statistical averages and may not reflect current wait times during the pandemic.

Christiana Care Health Services. Ratings

4755 OGLETOWN-STANTON ROAD
Newark, DE 19718
Phone: (302) 733-1000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Christiana Care Health Services. save lives? 0% worse than the national average, based on the overall mortality rate for critical illnesses.
Mortality Rate
Heart Attack14%
Heart Failure11%
Pneumonia13%


Infectious Disease at Christiana Care Health Services.

Drug resistant bacteria are becoming the largest health facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

While many hospitals are implementing questionable flu vaccinations1 for their employees, many fewer have as rigorous solutions for nosocomial MDR infections.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year2
248
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%3
16


Emergency Room Wait Time Ratings

Time until initial exam: 1h 11m

Non-critical cases where patient is discharged have total visit time of 3 hour and 2 minutes

Serious cases where patients are admitted have 4 hour and 53 minutes to be admitted, then an additional 2 hour and 16 minutes delay before leaving to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Rating: AVERAGE
Christiana Care Health Services. 4.65 out of 5 based on 35 ratings. 35 user reviews.


72% of patients rate the hospital excellent

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients
  • Pain was usually controlled for patients

Negative Patient Ratings

    No consistently negative reviews



    Footnotes:
    1Questionable efficacy of flu vaccination
    2C Diff Mortality Rate
    3MRSA Mortality Rate



    Christiana Care Health Services. Stories



    Jan 07, 2024, 5:31 PM
    Christiana Care Health Services.: "These stats can not be correct. I gaurentee Christiana Care is fudging their numbers by doing the "assessment" upon arrival, than sending you back to the waiting room for hours. I was sent to the ER by mt primary care physician because she was certain I was having appendicitis. I artived atvthe ER at noon...had my assesment within minutes..
    sat in the waiting for for 7 HOURS!...went back for treatment and still didnt get diagnosed with appendicitis until 11pm. That is 11 hours total in the ER. Than I laid in a cot in the hallway until 6am. This is not a review of the staff at all. Everyone I came in contact with was clearly working their asses off, but they stayed kind, caring and patient. This includes Dr.s, Nurses, xray, tansport, maintenance....). The problem lies in the management and administration. There just simply weren't enough people staffed. Christiana Care has created a monoploy in Delaware and have lead us to a health care crisis while the executives line their pockets. For the record, I have very good insurance and am not an opiod user. I cannot imagine how bad it would have been otherwise."
    - manda

    Jan 03, 2024, 1:41 PM
    Christiana Care Health Services.: "This ER is the worst, my father fell, injured his shoulder, delirious some slur speech, went back for assessment and xray, waited for 6 hours for results, thus is ridiculous! Don't go to Christiana Care ER! " - Tracy

    Jun 29, 2023, 7:06 PM
    Christiana Care Health Services.: "I went in for my throat, I waited 81/2hrs Finally got taken back into a room. We had to wait for changing of the shift, Doctor ask what was wrong he looked in my throat, seen nothing. As soon as my husband left ,he says that there is nothing wrong with me, He said what he things is that it is all in my head !!!!! He asked me if I popped pills, He made me feel like a worthless piece of shit!!!!!! When I was feeling bad already, Thanks Dr.Rude , I came there for help just to be treated like this!!!!!! Well come to find out I had trauma to my throat, pluss E.N.T doctor started treating me for acid reflux. So please Dr. Rude next time if you don't no what is wrong with someone please just say it don't be gaslighting someone because u don't no. I hope you have a shifty day!!! TY
    "
    - Jenny

    Mar 06, 2023, 10:27 PM
    Christiana Care Health Services.: "Been here since 5 it's now 10 no one has come out to helper check on him" - angela

    Oct 11, 2022, 6:07 AM
    Christiana Care Health Services.: "Went in for sons broken foot. It took almost 8 hours. The initial intake wasn’t bad. Got into X-ray after 1 hour but had to wait 5 hours to get X-ray viewed by the doctor oh wait the PA. That’s crazy!!!! Saw a patient grabbing her chest in waiting room thinking she was having heart attack. Nurse said no she’s not. Vitals are fine. I mean can you actually take the poor patient back to check her out. This place is a joke. " - Alicia

    Oct 11, 2022, 6:05 AM
    Christiana Care Health Services.: "Went in for sons broken foot. It took almost 8 hours. The initial intake wasn’t bad. Got into X-ray after 1 hour but had to wait 5 hours to get X-ray viewed by the doctor oh wait the PA. That’s crazy!!!! Saw a patient grabbing her chest in waiting room thinking she was having heart attack. Nurse said no she’s not. Vitals are fine. I mean can you actually take the poor patient back to check her out. This place is a joke. " - Alicia

    Oct 09, 2022, 7:54 PM
    Christiana Care Health Services.: "Went in for sons broken foot. It took almost 8 hours. The initial intake wasn’t bad. Got into X-ray after 1 hour but had to wait 5 hours to get X-ray viewed by the doctor oh wait the PA. That’s crazy!!!! Saw a patient grabbing her chest in waiting room thinking she was having heart attack. Nurse said no she’s not. Vitals are fine. I mean can you actually take the poor patient back to check her out. This place is a joke. " - Alicia

    Oct 09, 2022, 7:54 PM
    Christiana Care Health Services.: "Went in for sons broken foot. It took almost 8 hours. The initial intake wasn’t bad. Got into X-ray after 1 hour but had to wait 5 hours to get X-ray viewed by the doctor oh wait the PA. That’s crazy!!!! Saw a patient grabbing her chest in waiting room thinking she was having heart attack. Nurse said no she’s not. Vitals are fine. I mean can you actually take the poor patient back to check her out. This place is a joke. " - Alicia

    Aug 04, 2022, 8:43 PM
    Christiana Care Health Services.: "the waiting room is a joke!!! been here 4+ hours, and my dr. even brought me down and talked to them!! this is such a joke but at this time I cant leave....don't come to this er, go to another, and there is another you can go to but my dr. brought me down here..." - lise

    Jul 21, 2022, 6:21 PM
    Christiana Care Health Services.: "What a fucking joke. I think every doctor that is employed here can I get a job nowhere else and that’s why they have a job. My mother-in-law has been in the ER for the last six hours and nobody has even come to check on her. Maybe I will fix the problem…Eight years ago I was diagnosed with stage three melanoma Christiana wanted to do one year of interferon, went to penn and they told me I was not even a candidate for that. I’ve been getting two scans year for the last eight years with no problems fuck everybody in the Christiana care corporation" - David


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