Boston Medical Center Ratings

1 Boston Medical Center Place
Boston, MA 02118
Phone: (617) 638-8000

Hospital Type: Acute Care Hospitals
Emergency Services: YES

Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings

Quality of Care - Mortality Rate

How well does Boston Medical Center save lives? 15% better than the national average, based on the overall mortality rate for critical illnesses.

	Mortality Rate at Boston Medical Center	National Average
Heart Attack	12.7%	12.6%
Stroke	13.1%	13.9%
Heart Failure	9.2%	11.8%
Pneumonia	14%	18.2%

Infectious Disease at Boston Medical Center

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious Disease	Cases
C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year¹	38
MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%²	16

Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 12m

Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:

Nurses usually take time to communicate well
Doctors usually communicate well with patients

Negative Patient Ratings

Staff doesn't respond quickly when patients need help
Patients often don't receive help when they request it
Facilities are sometimes dirty

Footnotes:

¹C Diff Mortality Rate
²MRSA Mortality Rate

Boston Medical Center Stories

May 11, 2023, 1:29 AM
Boston Medical Center Corporation: "Worst emergency experience ever. They will leave you to freaking DIE… Dirtiest place I’ve ever seen is it even real? The drug addicts run the hospital. They cater to their every need with no problem. If you aren’t on drugs they won’t even care to seek medical attention for u. " - Emily

Oct 24, 2022, 5:31 PM
Boston Medical Center Corporation: "Over 5 hours and still waiting" - Anonymous

Jul 08, 2021, 6:42 AM
Boston Medical Center Corporation: "I came to the Emergency Room at 11:40 pm Wednesday evening on July 7th. It is now 6:40 am on morning of July 8th and I still have not seen a doctor. It's been a 7 hour wait thus far and NOTHING! This is a travesty. " - Ipyana

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