Beaumont Hospital Royal Oak Ratings

3601 W Thirteen Mile Rd
Royal Oak, MI 48073
Phone: (248) 898-5000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Beaumont Hospital Royal Oak save lives? 18% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Beaumont Hospital Royal OakNational Average
Heart Attack12%12.6%
Stroke12.5%13.9%
Heart Failure8.3%11.8%
Pneumonia15%18.2%



Infectious Disease at Beaumont Hospital Royal Oak

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
107
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
15



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 50m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Beaumont Hospital Royal Oak Stories



Jan 19, 2024, 1:28 AM
Beaumont Health System: "Waited in hospital er for over 7 hours for a simple infected ingrown hair just need antibiotics. When I asked when I’d be seen the man in administration window said there were three people ahead of me that was three hours ago." - Eric

Jan 09, 2024, 7:18 PM
Beaumont Health System: "Wait time are atrocious. I have been in the waiting room for 5 hours and still have not been back to see a doctor. My doctor sent me here with a note to be evaluated since he thought I needed more care than he could give me. I am in severe pain and have not been able to eat in 5 days, yet here I still sit. While others come and go before I am even able to be seen." - Nichole

Jul 11, 2023, 5:21 AM
Beaumont Health System: "Current wait time is 11 hours." - Eulanda

Jun 10, 2021, 10:43 PM
Beaumont Health System: "Worst experience and gets worse everytime we are there. Was just told by er desk there is no triage system first come first serve. My sister who is an cancer patient has abdominal surgery 2 1./2 weeks ago presents with severe pain fever nausea and vomiting and was told to go lay on a couch and wait her turn. Patients who were sitting on their phones and had the ability to walk back were taken prior to her. What a joke!!! Zero patient care or compassion at this hospital!!!" - mary

Jun 08, 2021, 3:32 AM
Beaumont Health System: "I checked in at 11 pm. It’s 3:30 am. I asked the nurse how much longer. She stated the longest wait time will be 6 hrs. Not guaranteed. Guess I’m
Not that urgent enough to be seen. At least they should have mentioned the wait time to me in check in. Maybe I could have tried a different emergency room. "
- Nadia

Apr 06, 2021, 3:43 AM
Beaumont Health System: "I never in my life waited 10 hours in a emergency waiting room, like I did in the Royal Oak Beaumont Hospital. I got to find another hospital to go to when needed medical help. And I don’t have to wait almost a full day setting in the emergency room." - Tawana

Apr 06, 2021, 3:41 AM
Beaumont Health System: "I never in my life waited 10 hours in a emergency waiting room, like I did in the Royal Oak Beaumont Hospital. I got to find another hospital to go to when needed medical help. And I don’t have to wait almost a full day setting in the emergency room." - Tawana

Feb 08, 2018, 8:13 PM
Beaumont Health System: "This ER is a nightmare. Go to the Troy Beaumont if you need to go. Already waiting 2 hours and was told it's 4 more hours. " - Shana


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