Baptist Hospital Ratings

123 Baptist Way
Pensacola, FL 32503
Phone: (850) 434-4011

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Baptist Hospital save lives? 1% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Baptist HospitalNational Average
Heart Attack12.8%12.6%
Stroke14.1%13.9%
Heart Failure11%11.8%
Pneumonia18.3%18.2%



Infectious Disease at Baptist Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
16
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
6



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 2h 57m



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Doctors usually communicate well with patients

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Patients often don't receive help when they request it
  • Facilities are sometimes dirty




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Baptist Hospital Stories



Jul 30, 2022, 10:25 AM
Baptist Hospital: "Baptist Hospital has some great physicians but the hospital itself is so filthy from neglect that it stinks throughout. In my stay over 8 days the room was not cleaned once , there are roaches crawling across the floors and in light fixtures. On 2 separate occasions a patient from another part of the hospital broke into my room late at night, the second time I was in the room and caught him. Great doctors , filthy disgusting hospital !" - Ronald

Nov 06, 2020, 12:35 AM
Baptist Hospital: "The absolute rudest worst hospital and ER service ever! Their wait time, if they even get to u is like over an hour most of the time!!!! Terrible terrible terrible!!!!" - Denise

Jul 14, 2017, 9:01 PM
Baptist Hospital: "This hospital un believable?. Like I was in a 3rd. World country. I got a nurse practitioner Didnt bother to examine me.( tarra teeters ARNP) she never came back to the room. I would have been better off going to aVeterinarian Hospital? The dirtiest Hospital. Very surprised it isn't shut down. Will never go there again. Thank god just visiting Pensacola. " - m.edwards


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