Baptist Health Medical Center - Jacksonville Ratings
800 Prudential Dr
Jacksonville, FL 32207
Phone: (904) 202-2000
Jacksonville, FL 32207
Phone: (904) 202-2000
Hospital Type: Acute Care Hospitals
Emergency Services: YES
Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings
Quality of Care - Mortality Rate
How well does Baptist Health Medical Center - Jacksonville save lives? 19% better than the national average, based on the overall mortality rate for critical illnesses.| Mortality Rate at Baptist Health Medical Center - Jacksonville | National Average | |
|---|---|---|
| Heart Attack | 10.4% | 12.6% |
| Stroke | 11.3% | 13.9% |
| Heart Failure | 10.1% | 11.8% |
| Pneumonia | 15.5% | 18.2% |
Infectious Disease at Baptist Health Medical Center - Jacksonville
Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.| Infectious Disease | Cases |
|---|---|
| C. Diff Sickens more than a half million people each year and has a 17% mortality rate after one year1 | 39 |
| MRSA Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2 | 19 |
Emergency Room Wait Time Ratings
Average Time Spent In Emergency Department: 2h 50mPatient Ratings
While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.Overall Patient Rating: AVERAGE
Positive Patient Ratings
Some patients praise:- Nurses usually take time to communicate well
- Doctors usually communicate well with patients
- Rooms and facilities are usually clean
Negative Patient Ratings
- Staff doesn't respond quickly when patients need help
- Patients often don't receive help when they request it
Footnotes:
1C Diff Mortality Rate
2MRSA Mortality Rate
Baptist Health Medical Center - Jacksonville Stories
Aug 04, 2021, 12:21 AM
Baptist Medical Center: "I waited over 12 hours before being taken back to see doctor. I have infected and swollen skin above my eye. They never touched it or my glands which are also swollen. Antibiotic and discharge. I already had been on antibiotics from urgent care for 4 days they weren’t helping. Nurse said I should have IV antibiotics and a steroid which requires admitting. Doctor said nope go home. I was back there maybe 90 minutes. I waited all that time for nothing. " - Shannon
Dec 27, 2014, 7:17 PM
Baptist Medical Center: "Been at Baptist South in Jax Fl for over 3 hours. I was tol my mom would be moved up because of her condition.... Nothing yet. Every experience I have had at this hospital has been the worse. I will be so glad when her insurance carrier changes next year and she can go to another hospital. They told me it could be 2 to 3 for an A-PHIB patient having chest pains????? Really!!!" - Marshaun
