Bakersfield Heart Hospital Ratings

3001 Sillect Avenue
Bakersfield, CA 93308
Phone: (661) 316-6000

Hospital Type: Acute Care Hospitals
Emergency Services: YES




Contents:
Quality of Care - Infectious Diseases - ER Wait Time - Patient Ratings



Quality of Care - Mortality Rate

How well does Bakersfield Heart Hospital save lives? 3% better than the national average, based on the overall mortality rate for critical illnesses.

Mortality Rate at Bakersfield Heart HospitalNational Average
Heart Attack11.9%12.6%
Stroke12.2%13.9%
Heart Failure11.5%11.8%
Pneumonia19.5%18.2%



Infectious Disease at Bakersfield Heart Hospital

Drug resistant bacteria are becoming a large health risk facing the United States. There are an increasing number of drug resistant bacteria, including: drug resistant bacteria due primarily to unnecessary and mis-applied use among humans and livestock, patients with hospitalizations for relatively minor reasons can suddenly face lifethreatening illness.

Infectious DiseaseCases
C. Diff
Sickens more than a half million people each year and has a 17% mortality rate after one year1
3
MRSA
Causes life-threatening bloodstream infections, pneumonia and surgical site infections. Mortality rates may be as high as 20%2
0



Emergency Room Wait Time Ratings

Average Time Spent In Emergency Department: 4h 32m

Serious cases where patients are admitted wait 17 hour and 57 minutes delay before admission to their room.



Patient Ratings

While customer satisfaction surveys don't necessarily reflect the quality of care provided at the hospital, it can identify some areas that are important standards to maintain, such as managing pain and maintaining a sanitary environment.

Overall Patient Rating: AVERAGE

Positive Patient Ratings

Some patients praise:
  • Nurses usually take time to communicate well
  • Rooms and facilities are usually clean

Negative Patient Ratings

  • Staff doesn't respond quickly when patients need help
  • Doctors often fail to communicate with patients
  • Patients often don't receive help when they request it




Footnotes:

1C Diff Mortality Rate
2MRSA Mortality Rate



Bakersfield Heart Hospital Stories



Jun 20, 2023, 4:03 AM
Bakersfield Heart Hospital: "Add 10 hours to that estimated time. Sat in ercwaiting on triage, and bed for over 12 hours. " - Rusty

Oct 15, 2020, 10:07 PM
Bakersfield Heart Hospital: "I had a wonderful experience during my recent ER visit. There was no wait time and the staff was amazing. I am a migraine sufferer and sometimes have to go to ER for cocktail when home injections don’t work. Most times because you can’t see a migraine your questioned and not taken seriously! The physician on duty Dr. Kartalian was absolutely wonderful and knew exactly what I needed and he made me feel very comfortable. Most times your questioned and made to feel as though your migraine is a ploy to get narcotics. This is not the case and all that is needed is a special cocktail to get rid of the pain. Dr. Kartalian knew exactly what was needed, asked the proper questions, made me feel comfortable, and went to work to rid my terrible migraine! He’s truly one of the best ER doctors I’ve dealt with he’s very caring! The nurses were all wonderful especially Ethan! He did a great job with all aspects of his job! In and out in 2 hours!! AWESOME CANT BEAT THAT!!" - Shannon


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